Business Analyst/Product Manager (Jr./Sr.) (Job Code : J41883A)  

 Job Summary
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3.00 - 10.00  Years 
Business Analyst/Product Manager (Jr./Sr.)
Educational Level:
Stream of Study:
Industrial Type:
IT-Software/Software Services
Functional Area:
IT Software - Other
Key Skills:
Online/Electronic Payment gateway
Job Post Date:
2019-11-19 09:49:06  

 Company Description
Our Client was founded by 3 IIMers in the year 2000. Client is an electronic presentment technology and payment services company. The Company is focused on leveraging technology to enable banks,businesses and other institutions to present invoices, statements and bills to
consumers or businesses and receive payments against them.

Their Product powers electronic payments and collections services for the largest banks and companies in India and also manages the bill payment service of Visa in India. It operates as a neutral service bureau aggregating multiple banks, billing companies and other corporations onto a common standards-based platform for delivering electronic payments and collection services across multiple electronic channels.

Their Product manages these services across a range of access channels viz. Internet Banking, ATM Banking, Tele Banking, Mobile Banking etc. The Payment Gateway services of our Client enable customers to pay online using either their electronic banking accounts or credit cards.

 Job Description
Work Location: Andheri (W) – Veera Desai Road (Supreme Chambers) Nearest Metro Railway Station: Azad Nagar.
No of Employees: 350+ in Mumbai (Across India - 500+).

Job Description / Responsibilities (2-10 YRS)
* Implementing the payment products/ electronic payment services of for various client verticals.
* Interacting with clients to understand the requirements; and integrate these into the platform for Payment Gateway; Electronic Bill Presentment and Payment, IVRS, ECS services.
* Liaising with technology team/ vendors to implement the solutions; implement additional enhancements to the platform.
* Responsible for making process notes, integration/ interface documents; and communicating them to clients/ internal operations team members.
* Providing inputs into the underlying process flows/ workflows/ systems for service improvement; and also engaging with internal process teams for definition of payment processes for new clients/ existing clients.
* Escalating issues that are open; or not resolved within the predefined timeframe.
* Project managing the various implementations in an effective and timely manner.
* Understanding of electronic payment processing/ collection methods, including Electronic Clearing Service (ECS), online payment, Electronic Bill Presentment & Payment (EBPP), Credit Card Processing, Banking & Finance.
* Familiarity of processes relating to payments/ collections.

Candidate must be:
* Excellent communication skills, ability to handle clients in a mature and highly responsive manner.
* Familiarity with technology/ web based applications/ process mapping skills/ business requirements definition.
* Ability to manage a team of resources; interact with multiple teams and effective delivery of the final requirement.
* Familiarity with systems; and ability to understand/ use internet based platforms.