Cyber Security Professional Gurgaon (Job Code : J45520)  

 Job Summary
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5.00 - 12.00  Years 
Cyber Security Professional Gurgaon
BA, BBA/BMS, BCA, BCom, BCS, BE-Comp/IT, BEd, BE-Other, BIS, BIT, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other
Educational Level:
Stream of Study:
Industrial Type:
IT-Software/Software Services
Functional Area:
IT Software - Network Administration / Security
Key Skills:
Cyber Security,Forescout,Fortinet
Job Post Date:
2022-08-12 17:23:19  

 Company Description
Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world`s most established communications company, employing around 100,000 people in 170 countries around the world.

Their principal activities include:

- Networked IT services globally
- Local, national and international telecommunications services
- Broadband and internet products and services
- Converged fixed/mobile products and services

They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.

Specialties: Telephony, Networking, Cloud Services, Unified Communications

 Job Description
The technical skills needed
Mandatory: Hands-on experience in operation and management of security infrastructure.
1. Minimum 4-7 years of experience on following products/technologies (Troubleshooting)
a) Fortinet Firewalls / Manager / Analyser
b) Firepowers
c) Skybox
d) Stealthwatch
e) Forescout (NAC)
• Operational support experience (Troubleshooting) on Fortinet Firewalls /Skybox/ Stealthwatch /Forescout / Firepowers proactive/reactive alerts and Incidents.
• Operational support experience to perform Changes on technologies Fortinet Firewalls / Skybox/ Firepowers/ Forescout and Stealthwatch.
• Daily Monitorning of Skybox task and troubleshoot of failure and warning task.
• Upgardes ISO & versions knowledge and experience on either of Fortinet Firewalls , Skybox Server ,Stealth Watch or Firepowers.
• Knowledge of Skybox and Stealthwatch collectors working and process .
• Knowledge of Forescout to establish security policies and explores use cases.
• Ability to provide Tier 3 support and manage complex and escalated tickets
• Ability to coordinate with vendor to resolve escalated and complex issue and changes .
• Stakeholder management and ability to work under pressure
• Effective oral and written communication

What I’ll be doing – your responsibilities
• Form an integral part of 24*7 rota to provide security in-life support
• Work on complex incidents, problems and changes within the Operational environment.
• Provide SME operational support while maintaining the SLA
• Be the technology SME for specialised product as per contract or business need
• Be the Contract SME securing full infrastructure, tools and process knowledge.
• Contribute to new Product launch and technical evaluation for managed security services
• New customer on-boarding and Acceptance into Service of new product for existing customers.
• Root cause analysis and providing Input to PIR as and when required
• Provide customer technical advisory services in support of new client Security Service. Working with the customer and account teams in the technical data requirements capture phase.
• Provide support to mitigate the Vulnerabilites.
• Ensure full awareness of the need to safeguard sensitive customer information at all times, so that customers perceive clien to be a trustworthy organisation.
• Provide leadership and training to technical support staff including mentoring of wider team to improve diagnostic skills and quality of incident management
• Design Validation
• Drive Problem Management issues end to end.
• Driving Major Upgrades of the multiple products.