Technical Support Engineer (Job Code : J41037)  

 Job Summary
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1.00 - 1.05  Years 
Technical Support Engineer
Educational Level:
Stream of Study:
Industrial Type:
IT-Software/Software Services
Functional Area:
IT Software - Application Programming / Maintenance
Key Skills:
Technical Support
Job Post Date:
2019-06-10 18:02:45  

 Company Description
Our client is a business-to-business software solutions company, based in Long Island, New York.
In 2001 the company introduced POS, a Point of Sale and Activation Tracking System customized for Telecommunication Distributors, Wholesale and Retail. Since then, RMS and WMS systems had been evolved into the most comprehensive All-In-One Cellular Management software solution in the Market today.
POS, RMS, Commission, ERP and Accounting systems has been deployed in thousand of retail stores, and has been selected by some of the largest Telecommunication and BSS Providers in the United States and Canada to manage the BSS integrated Corporate Stores POS systems. Its system is designed to handle every aspect of the business including Retail, Wholesale, Inventory Tracking, Employee Management, Quotes, Purchase Orders, RMA, Activation Tracking, Commission Processing, Accounting, Customer Relationship Management (CRM).

 Job Description
This role requires a well presented, confident, customer service and problem solving focused individual with excellent interpersonal and communications skills. The position would suit an articulate individual with previous Technical Support experience who wishes to develop their career path. Candidates will require a BE / MCA degree or equivalent and a minimum of 1 years of relevant experience.

Skill prerequisites are inclusive:
Key requirements:
• Windows based product support, Windows OS knowledge, SQL.
• RDBMS (MS SQL Server)