Head of E-Commerce (Job Code : J45750)  

 Job Summary
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Experience:
12.00 - 16.00  Years 
 
Location:
Mumbai
 
Designation:
Head of E-Commerce
 
Degree:
BSc-Comp/IT, BTech-Comp/IT, BTech-Other, MBA, MCA, MSc-Comp/IT, MS-Comp/IT, MTech-Other, PGDM, PG-Other, PhD-Comp/IT, PhD-Other
 
Educational Level:
Graduate/Bachelors
 
Stream of Study:
Computer Science/IT
 
Industrial Type:
Retailing
 
Functional Area:
Marketing / Advertising / MR / PR
 
Key Skills:
Online Marketing,SEO, SEM
 
Job Post Date:
2025-04-15 14:05:15  
 
 

 Company Description
 
Our client is an Indian electronics retail chain based out of Mumbai. It is headquartered in Mumbai. Our client started with a single store over 50 years ago and has now turned into one of India`s largest retail chains with over a 100 stores selling over 3000 products.
 

 Job Description
 
Our client is looking for Head of E-Commerce.

The candidate would be responsible for growing the Online Presence of a well known retail chain. The candidate would be responsible for the entire P&L of the digital channel - Sales generation, Marketing Spends, Strategic Alliances, Customer Experience and Brand Development.

The Ideal Candidate should
- Be well versed with Online Marketing - Campaign creation, SEO, SEM as well as marketing Analytics and performance measuring tools
- Create a roadmap to drive revenue growth by working with new and existing brands partners to co-create promotional / sales events
- Be well versed with CRM tools used to drive customer engagement and create strategies to get repeat customer growth / increase average order Value
- Create Strategic Alliances to boost revenue growth
- Be able to work with an IT Team to create a world class customer buying experience from landing on the website to ordering
- Be able to work with external vendors and monitor inventory, logistics, delivery and installation processes to ensure that the overall experience from ordering to after sales servicing is exceptional
- Be able to work with the IT Team to ensure that external vendor APIs are integrated into the system
- Be able to hire and mentor a team
-Be able to work with the Existing Offline retail team in a harmonious manner

Bonus Points for
- Knowledge of Inventory Management & Logistics
- Knowledge of Consumer Durables / Electronics

Years of Experience - 12+ years total experience with a minimum of 3 years leadership experience in charge of the Ecomm channel

Candidate should be ready to work 6 days week.