Job Location: Mumbai - Andheri (W).
Job Description
As a Lead/Head-Product Management - Payment Solutions, you will be responsible for working with clients to align with their business requirements, understand market needs and turn that knowledge into delivering innovative and easy-to-use payment products, features, and solutions. You will work closely with various teams, which include but are not limited to engineering, analytics, sales and marketing, and design.
Responsibilities
• Interacting with clients to understand the requirements and integrate these into the Client’s platform for the underlying payment services
• Leading product-related conversations with prospective clients; create and manage client relationships
• Understanding solution workflows, technical specifications, integrations, and anchor an end-to-end implementation
• Collaborating with technology team and partners to implement payment solutions; implement additional enhancements to the platform, as required
• Creating process notes, integration, and interface documents; communicate them to clients or internal operations team members
• Providing inputs into the underlying process flows, workflows, and systems for service improvement.
• Engaging with internal teams to define payment processes for new/ existing clients
• Developing market-leading solutions engaging with senior client stakeholders and internal partners
• Managing various projects implementations in an effective and timely manner
Qualification
Engineering background with an MBA preferred
Technology Skills - PREFERRED
• Experience with automating cluster node provisioning and repetitive operational tasks using Ansible, Chef or similar tools
• Experience tuning and troubleshooting SQL and query performance
• Broad exposure or working knowledge of other SQL and NoSQL database technologies, including Postgres, Mysql, Shareplex, Oracle Financials, MongoDb, Cassandra or Hadoop would be a definite plus
• Strong working knowledge of Linux shell scripting, scheduling cron jobs, basic and troubleshooting
• Extensive knowledge of Perl or Python for scripting preferred
Experience
• 12-15 years of relevant industry experience
Skills
• Keen, flexible, and aggressive intellect with superb conceptual thinking, analytical and problem-solving skills
• Excellent written and verbal communication and presentation skills and the ability to express thoughts logically and succinctly
• Ability to handle clients in a mature and highly responsive manner
• Ability to handle the `hands-on` day-to-day management of tasks, resolve problems and issues, and implement action plans to meet objectives
• Proven track record of taking ownership and delivering results in a fast-paced, dynamic environment
• Ability to thrive in an ambiguous and constantly changing environment
• Proactive attitude and willingness with a strong motivation to drive business goals successfully
• Demonstrated experience of thinking creatively, taking the initiative, and constructively advocating on behalf of clients internally
• Ability to interact with multiple teams and effective delivery of the final requirement