Skills and qualities required for the job
A spectrum of expertise across the following skills (with a specialism in some areas):
• Capable of finding order in white space environments, and creating momentum around priorities, resilient and positive, even in challenging circumstances.
• Strong facilitation, and client-facing influencing skills.
• Familiarity with design and user research tools, methods, and processes.
• Create and work with frameworks for prioritizing activities and projects.
• Working knowledge of agile and DevOps methodology a plus.
• Experience in a complex non-design-led organization is a plus.
Expected Experience & Behaviours
Requires:
• 5+ years of design experience in a relevant role (relevant roles include Producer, Program Manager, Creative Operations, Design Operations, or Project Management).
• 5+ years experience with cross functional design teams including requirements gathering and participating in the analysis to solve for complex design decision.
• 2+ years experience working directly as a designer or other user experience role.
• Experience in driving operational efficiencies in a transformative way across areas of design.
• Leading transformation with proof of step change success.