B2B Service Support ML Noida (Job Code : J48715)  

 Job Summary
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Experience:
4.00 - 6.00  Years 
 
Location:
Noida
 
Designation:
Axway B2B Service Support ML Noida
 
Degree:
BE-Comp/IT, BE-Other, BTech-Comp/IT, BTech-Other, MCA
 
Educational Level:
Graduate/Bachelors
 
Stream of Study:
 
Industrial Type:
IT-Software/Software Services
 
Functional Area:
IT Software - Other
 
Key Skills:
B2B, Support
 
Job Post Date:
2025-02-14 16:27:34  
 
 

 Company Description
 
Our client is a major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. They place people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. With 50,000 employees in nearly 30 countries, the Group generated revenue of €5.1 billion in 2022.
 

 Job Description
 
Job Description: -
Mandatory:
Technical
Autonomous with one programming language/scripting·
Autonomous with one Database. Good understanding of SQL queries·
Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.
L2/L3 Production support experience
Operational
Flexibility towards 24*7*365 shift (with night shift and India Festivals / Public holidays)
On Call Support as & when required by the project
Soft Skills / Experience
Good communications skills - both written and verbal.
Customer/Front Office engagement experience
Desirable:
1) Knowledge of ITIL processes including Incident/Problem/Change Management processes
experience
2) Network protocols & security (encryption / authentication / Certificates). Exposure of middleware
technologies
3) Exposure on any of the Axway products / Any other competitor B2B / MFT product
4) Ability to work independently and have Learnability Skills.
5) Cloud / Managed Services / Product Support (L2/L3) exposureC2 - Restricted use
6) Exposure on Cloud like AWS/Azure/GCP etc.
7) Exposure on Dockers, Kubernetes and Container-based technologies