Workforce Management Professional Bangalore (Job Code : J45438)  

 Job Summary
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Experience:
2.00 - 5.00  Years 
 
Location:
Bangalore
 
Designation:
Workforce Management Professional Bangalore
 
Degree:
BA, BBA/BMS, BCA, BCom, BCS, BE-Comp/IT, BEd, BE-Other, BIS, BIT, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other
 
Educational Level:
Graduate/Bachelors
 
Stream of Study:
 
Industrial Type:
IT-Software/Software Services
 
Functional Area:
IT Software - Application Programming / Maintenance
 
Key Skills:
Workforce Management
 
Job Post Date:
2022-06-01 10:18:24  
 
 

 Company Description
 
Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world`s most established communications company, employing around 100,000 people in 170 countries around the world.

Their principal activities include:

- Networked IT services globally
- Local, national and international telecommunications services
- Broadband and internet products and services
- Converged fixed/mobile products and services

They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.

Specialties: Telephony, Networking, Cloud Services, Unified Communications
 

 Job Description
 
• Excellent knowledge and hands on experience of NICE IEX WFM tool
• Excellent excel based reporting and data analysis skills
• Excellent powerpoint creation and presentation skills
• Experienced in mid-senior level stakeholder management (Senior Managers, Managers, Team Leaders)
• Experienced in service/contact center based Workforce and Resource Management (Forecasting, Scheduling, Invetsment Management, RTA etc)