Product Support Engineer (Job Code : J44654)  

 Job Summary
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Experience:
3.00 - 8.00  Years 
 
Location:
Mumbai
 
Designation:
Product Support Engineer
 
Degree:
BE-Comp/IT, BE-Other, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other, MCA, MCM, ME-Comp/IT, ME-Other, MSc-Comp/IT, MSc-Other, MTech-Comp/IT, MTech-Other
 
Educational Level:
Graduate/Bachelors
 
Stream of Study:
 
Industrial Type:
IT-Software/Software Services
 
Functional Area:
IT Software - Application Programming / Maintenance
 
Key Skills:
Product Support, Unix, SQL
 
Job Post Date:
2022-03-10 11:25:32  
 
 

 Company Description
 
Our Company is India`s largest omnichannel platform helping retail businesses accelerate growth. A one-stop solution reducing the complexities of adding new brands, channels, store locations, fulfillment centers, and more. The company is headquartered in Mumbai and currently employs 250+ spread across design, engineering, data science, operations and sales. Trusted by over 600 brands and 10,000 stores. Integrate now to grow and manage multiple sales channels seamlessly.
 

 Job Description
 
? Requirements
? Knowledge of Unix / Linux based systems
? Experience working with MySQL and Postgresql and writing simple queries to get data for debugging issues
? Being able to creatively come up with solutions for various problems and implement them
? An in-depth understanding of the different products and ability to navigate through the code to debug and small fixes
? Hands-on with any of the scripting languages like Bash, Python, PHP, Ruby
? Excellent analytical and logical thinking
? Quick troubleshooting and diagnosing skills
? Problem-solving and debugging skills
? Ability to join the dots around multiple events occurring concurrently and spot patterns

? Good to have
? Prior production support experience
? Prior programming experience
? Familiarity with Grafana, Prometheus, Elasticsearch, Sentry
? Experience in dealing with RESTful web services is a plus.
? Worked with microservices architecture