Ecommerce Operation Analyst (Job Code : J48233)  

 Job Summary
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Experience:
6.00 - 8.00  Years 
 
Location:
Chennai
 
Designation:
Ecommerce Operation Analyst
 
Degree:
BA, BBA, BBA/BMS, BBI, BCA, BCom
 
Educational Level:
Graduate/Bachelors
 
Stream of Study:
 
Industrial Type:
IT-Software/Software Services
 
Functional Area:
IT Software - Application Programming / Maintenance
 
Key Skills:
SQL
 
Job Post Date:
2024-09-17 19:07:27  
 
 

 Company Description
 
With over 75 years of experience in the industry, our client is the world`s largest manufacturer of furniture housing over 690 acres of manufacturing and distribution capacity. With more than 1,100 stores across 65 countries and a thriving e-commerce business, Our client is one of the most prominent furniture retailers worldwide.
 

 Job Description
 
The Ecommerce Operations Analyst is responsible for analyzing a diverse portfolio of cross-functional operational
initiatives and departments. This role will engage with, and support, several areas including (but not limited to):
Fulfillment, Customer Care, Finance, Merchandising, Business Intelligence and Licensee Operations.
This position will work with internal and external partners to identify business opportunities and continually
improve operational processes and systems. This position is accountable for transforming key performance data
into actionable insights to management to develop strategy for the eCommerce operations team. Role requires
a high attention to detail, computer/reporting proficiency and sense of urgency. Applicant must be focused
on driving customer-centric, continuous improvement initiatives via analytics and work closely with various teams
in the design and implementation of actionable dashboards.
Advanced Microsoft SQL knowledge. Ability to write basic scripts and pull data
• Experience with Microsoft Dynamics Enterprise Resource Systems
• Advanced Skills in Excel, including index, match, sumifs, pivots and macros.
• Google Analytics 4 experience preferred, but not required
• Strong Analytical and problem-solving skills