Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world`s most established communications company, employing around 100,000 people in 170 countries around the world.

Their principal activities include:

- Networked IT services globally
- Local, national and international telecommunications services
- Broadband and internet products and services
- Converged fixed/mobile products and services

They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.

Specialties: Telephony, Networking, Cloud Services, Unified Communications

Qualifications :
? Minimum Graduation, or equivalent professional qualifications or experience;
? CCNA, CCNP level technical skills on Wireless domain.

Skills/Experience:


? Typically engineering/science degree.
? CCNP level knowledge on Wireless
? At least 6+ or more no. years professional experience within tele-communications environment.


What I’ll be doing – your accountabilities
? Key Responsibilities:
? Is responsible for managing the Wireles and LAN issues for customer within MTTR .
? Needs to coordinate with various stake holders Internal and external to progress reported problems, known caveats, newly available features, software upgrades etc.
? Drive Technical Bridge calls till resolution
? Implementation of Incident driven emergency changes
? Good knowledge on Cisco Wireless, with deployment and troubleshooting skills, Experience on 5500, 2500 and 9800 Platfroms.
? LAN – Good working knowledge of Layer2 & Layer 3 switching, hands on experience on 6800, 6500, 4500, 3600, 3800 and 9k series of switches. Should have knowledge of STP, Stacking, VSS concepts.
? Good understanding of packet capturing tools
? Expertise on troubleshooting LAN and Wireless related problems.
? Should have good and effective communication skills.
? Experience on Cisco Wireless.