Senior Service Reliability Engineer – NOC L2 Gurgaon (Job Code : J45558)  

 Job Summary
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3.00 - 5.00  Years 
Senior Service Reliability Engineer – NOC L2 Gurgaon
BA, BBA/BMS, BCA, BCom, BCS, BE-Comp/IT, BEd, BE-Other, BIS, BIT, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other
Educational Level:
Stream of Study:
Industrial Type:
IT-Hardware & Networking
Functional Area:
IT Software - Network Administration / Security
Key Skills:
Job Post Date:
2022-05-25 16:25:32  

 Company Description
Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world`s most established communications company, employing around 100,000 people in 170 countries around the world.

Their principal activities include:

- Networked IT services globally
- Local, national and international telecommunications services
- Broadband and internet products and services
- Converged fixed/mobile products and services

They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.

Specialties: Telephony, Networking, Cloud Services, Unified Communications

 Job Description
Skills required for the job
Qualifications :
? Minimum Graduation, or equivalent professional qualifications or experience;
? CCNA, CCNP certified with strong technical skills


? Typically engineering/science degree.
? CCIE Trained/Certified.
? At least 2+ or more no. years professional experience within tele-communications environment.

What I’ll be doing – your accountabilities
? WAN – Good working knowledge of WAN Protocols – BGP/OSPF/EIGRP/QoS/DMVPN
? Good knowledge on MPLS
? Good knowledge on ISR and ASR Series routers
? SDWAN – Good knowledge on SWAN.
? LAN – Good working knowledge of Layer2 & Layer 3 switching, hands on experience on 6800, 6500, 4500, 3600, 3800 and 9k series of switches. Should have knowledge of STP, Stacking, VSS concepts.
? Good working experience on Redundancy Protocols HSRP, VRRP GLBP, IPSLA and IP tracking.
? Good understanding on NAT, NAT-T
? Good understanding of Security Domain :- ESP, VPN Technologies, GRE, IPSec & ISAKMP
? Basic working knowledge of ASA and polo alto Firewalls
? Good understanding of packet capturing tools : Wireshark etc
? Expert level knowledge of packet analysis (TCP Dump)
? Expertise on troubleshooting with ISP/Service Providers for Circuit related problems.
? Should have good and effective communication skills.
? Experience on Cisco Wireless.
? Is responsible for managing the LAN/WAN issues for customer within MTTR .
? Needs to coordinate with various stake holders Internal and external to progress reported problems, known caveats, newly available features, software upgrades etc.
? Drive Technical Bridge calls till resolution
? Implementation of Incident driven emergency changes
Authority/Decision Making:
Operates with no supervision in a complex environment