Network Security Professional Skybox Gurgaon (Job Code : J45551)
5.00 - 12.00 Years
Network Security Professional Skybox Gurgaon
BA, BBA/BMS, BCA, BCom, BCS, BE-Comp/IT, BEd, BE-Other, BIS, BIT, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other
Stream of Study:
IT-Hardware & Networking
IT Software - Network Administration / Security
Job Post Date:
Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world`s most established communications company, employing around 100,000 people in 170 countries around the world.
Their principal activities include:
- Networked IT services globally
- Local, national and international telecommunications services
- Broadband and internet products and services
- Converged fixed/mobile products and services
They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.
Specialties: Telephony, Networking, Cloud Services, Unified Communications
The technical skills needed
Mandatory: Hands-on experience in operation and management of security infrastructure.
1. Minimum 4-7 years of experience on following Skybox
â€¢ Operational support experience (Troubleshooting) on Skybox
â€¢ Operational support experience to perform Changes on technologies Skybox
â€¢ Daily Monitorning of Skybox task and troubleshoot of failure and warning task.
â€¢ Upgardes ISO & versions knowledge and experience on either of Skybox Server
â€¢ Knowledge of Skybox and Stealthwatch collectors working and process .
â€¢ Knowledge of Forescout to establish security policies and explores use cases.
â€¢ Ability to provide Tier 3 support and manage complex and escalated tickets
â€¢ Ability to coordinate with vendor to resolve escalated and complex issue and changes .
â€¢ Stakeholder management and ability to work under pressure
â€¢ Effective oral and written communication
What Iâ€™ll be doing â€“ your responsibilities
â€¢ Form an integral part of 24*7 rota to provide security in-life support
â€¢ Work on complex incidents, problems and changes within the Operational environment.
â€¢ Provide SME operational support while maintaining the SLA
â€¢ Be the technology SME for specialised product as per contract or business need
â€¢ Be the Contract SME securing full infrastructure, tools and process knowledge.
â€¢ Contribute to new Product launch and technical evaluation for managed security services
â€¢ New customer on-boarding and Acceptance into Service of new product for existing customers.
â€¢ Root cause analysis and providing Input to PIR as and when required
â€¢ Provide customer technical advisory services in support of new client Security Service. Working with the customer and account teams in the technical data requirements capture phase.
â€¢ Provide support to mitigate the Vulnerabilites.
â€¢ Ensure full awareness of the need to safeguard sensitive customer information at all times, so that customers perceive clien to be a trustworthy organisation.
â€¢ Provide leadership and training to technical support staff including mentoring of wider team to improve diagnostic skills and quality of incident management
â€¢ Design Validation
â€¢ Drive Problem Management issues end to end.
â€¢ Driving Major Upgrades of the multiple products.