Microsoft Dynamics CRM/365 Functional Consultant (Job Code : J42834)  

 Job Summary
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6.00 - 8.00  Years 
Microsoft Dynamics CRM/365 Functional Consultant
BCA, BCS, BE-Comp/IT, BE-Other, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other
Educational Level:
Stream of Study:
Industrial Type:
IT-Software/Software Services
Functional Area:
IT Software - Application Programming / Maintenance
Key Skills:
Job Post Date:
2020-11-03 16:52:02  

 Company Description
With 100+ customers globally and 250+ employees, our client (UK based)has grown into a centre of excellence, delivering perfect execution based on client focus and cutting edge technology engagement.

Our client has the capacity, capability and credibility to execute and deliver consistently and is the UK’s only Microsoft Dynamics & SAP solutions provider that can:
- Give an unbiased assessment and recommendation of the solution that best suits customer’s business needs and aspirations.
- Offer both Onshore or Offshore services or the right blend of both.
- Extend its packaged service offerings with cutting-edge SharePoint and .NET based Application Development.
- Offer a better service at a lower Total Cost of Ownership, resulting in much better overall value.

 Job Description
Objective of the Role:
1. To take the consultant role within the CRM team for Dynamics CRM (including 3rd party applications such as ClickDimensions, CRMAddon’s). Reporting to the CRM Business Unit Director, the right person will provide effective delivery of consultancy, through quality of implementation and delivery and knowledge of Microsoft Dynamics CRM/365 products and Services
2. Be a team player working closely with other members of service delivery, i.e. Managed Services and other CRM consultants and Developers.
Key Responsibilities:
1. Consulting – covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, implementation and training of end users utilising primarily Dynamics 365 (Sales/Service/Marketing/Talent/ PSA and Field Service) or earlier Dynamics versions such 2016 and 2015.
2. Business and process analysis
3. Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents
4. Liaising with developers and clients – act as a point of communication
5. Quality Assurance & Documentation
6. Primarily responsible for requirements and solution design including:
o Preparing requirements following meetings and input from the clients
o Lead or collaborate in the solution design of Dynamics implementations
o Organizing, categorizing and preparing all documentation
o Presenting to management for review, and making changes as required
7. Testing configuration against final requirements:
o Configure solution based on requirements to test and deploy
o Preparing the training itinerary and materials and delivering training to end users
o Executing cutover procedures for Dynamics deployments as identified by your manager
o Following guidelines and checklists developed for deployment
8. Assisting with the preparation of the project status report, project timeline and project budget
9. Providing go live and post-implementation support