Oracle Unix L2 Support Analyst Chennai (Job Code : J39399)  

 Job Summary
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Experience:
2.08 - 5.00  Years 
 
Location:
Chennai
 
Designation:
Oracle Unix L2 Support Analyst Chennai
 
Degree:
BE-Comp/IT, BE-Other, BTech-Comp/IT, BTech-Other, MCA
 
Educational Level:
Graduate/Bachelors
 
Stream of Study:
 
Industrial Type:
IT-Software/Software Services
 
Functional Area:
IT Software - DBA / Datawarehousing
 
Key Skills:
Oracle PLSQL / Unix commands / shell scripting
 
Job Post Date:
2018-05-02 14:54:23  
 
 

 Company Description
 
Top IT Consultancy companies in Europe with revenues in excess of Euro 3.845 billion (2017) and team size of 41000+ persons. Founded in 1968 and headquartered in Paris, France and listed on Euronext. India Offices are in Noida, Bangalore, Chennai & Pune.

Our client belongs to Fortune 50 list and covers a wide range of domains and technologies. The client base of the group is spread across continental Europe and UK and includes many world leaders and brands of international repute. The Group offers its clients an end to end approach based on a well-honed business model. The Group-s ambition is to allow its clients to focus on transformation projects that will give them a competitive edge and help them drive growth. The Group also pursues the worldwide deployment of its activities in both application integration and business process management through its subsidiary a leading provider of Business Interaction Networks, with a complete range of solutions and services.

The primary business areas of the company include consulting services, systems integration and solutions, integration of ERP solutions, implementation of application solutions, as well as subcontracting solutions for providing technical support to users and application maintenance and outsourcing services and operation of professional processes.
 

 Job Description
 
- Good Hands On experience of writing Oracle SQL / PLSQL queries
- Ready to work in shifts
A Level2 support analyst with sound knowledge of Oracle PLSQL / Unix commands / shell scripting, excel or hands-on on excel, Experience in Support projects is must and prior experience of 24/7 support is a must. Willing to work in rotational shifts is a must. ITIL knowledge is desirable. Experience in any ticketing tool, good English communication (written, spoken).
Tasks involved:
Support Job monitoring
Level2 Support Incident resolution/ Service Request execution/ Change & Release deployment
Problem Solving skills is must. Ready to work and handle multiple tasks as part of 24/7 support for a challenging environment. Server Log monitoring and analysis with excellent trouble shooting skills.
Adobe Campaign / Adobe Experience Manager / SAS VA, SAS CXT Support experience is good to have but not essential.
Java knowledge and java technical support experience is desirable.