Microsoft dynamics 365 CRM Functional Consultant (Job Code : J45305)  

 Job Summary
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Experience:
4.00 - 8.00  Years 
 
Location:
Pune
 
Designation:
Microsoft dynamics 365 CRM Functional Consultant
 
Degree:
BA, BBA/BMS, BCA, BCom, BCS, BE-Comp/IT, BEd, BE-Other, BIS, BIT, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other, CA, CS, DE-Comp/IT, DE-Other, Diploma, ICWA, LLB, MA, MBA, MCA, MCM, MCom, MCS, ME-Comp/IT, ME-Other, MIS, MIT, MSc-Comp/IT, MS-Comp/IT, MSc-Other, MS-Other, MTech-Comp/IT, MTech-Other, PGDM, PG-Other, PhD-Comp/IT, PhD-Other, UG-Other
 
Educational Level:
Graduate/Bachelors
 
Stream of Study:
Engineering
 
Industrial Type:
IT-Software/Software Services
 
Functional Area:
IT Software - ERP / CRM
 
Key Skills:
CRM
 
Job Post Date:
2022-03-24 13:04:02  
 
 

 Company Description
 
With 100+ customers globally and 250+ employees, our client (UK based)has grown into a centre of excellence, delivering perfect execution based on client focus and cutting edge technology engagement.

Our client has the capacity, capability and credibility to execute and deliver consistently and is the UK’s only Microsoft Dynamics & SAP solutions provider that can:
- Give an unbiased assessment and recommendation of the solution that best suits customer’s business needs and aspirations.
- Offer both Onshore or Offshore services or the right blend of both.
- Extend its packaged service offerings with cutting-edge SharePoint and .NET based Application Development.
- Offer a better service at a lower Total Cost of Ownership, resulting in much better overall value.
 

 Job Description
 
1. Consulting – covering all aspects; including presales and supporting
the sales team, product demonstrations, analysis, implementation
and training of end users utilizing primarily Dynamics 365
(Sales/Service/Marketing/Talent/ PSA and Field Service) or earlier
Dynamics versions such 2016 and 2015.
2. Business and process analysis.
3. Documenting ‘as-is’ and ‘to-be’ within accurate and detailed
scoping documents.
4. Liaising with developers and clients – act as a point of
communication.
5. Quality Assurance & Documentation.
6. Primarily responsible for requirements and solution design
including:
o Preparing requirements following meetings and input from
the clients.
o Lead or collaborate in the solution design of Dynamics
implementations.
o Organizing, categorizing and preparing all documentation.
o Presenting to management for review, and making changes
as required.
7. Testing configuration against final requirements:
o Configure solution based on requirements to test and deploy.
o Preparing the training itinerary and materials and delivering
training to end users.
o Executing cut over procedures for Dynamics deployments as
identified by your manager.
o Following guidelines and checklists developed for
deployment.
8. Assisting with the preparation of the project status report, project
timeline and project budget.
9. Providing go live and post-implementation support.